Refund Policy All sales are final after 7 days from receipt of funds (not date of purchase). Requests for refunds or cancellations must be sent to email@example.com and received by Rockcliffe within the 7 day grace period. Refunds will be issued less a 15% withholding for any bank service charges (if any) unless canceled by Rockcliffe (in which case a full refund will be issued). Refund requests for completed transactions will be issued within 7 days of confirmation of receiving the request. If a credit is issued, funds will only be returned to the originating source account. If the source account is no longer available a Rockcliffe Credit will be issued. Funds will not be mailed or transferred to other accounts or persons other than the original purchaser.